ABOUT US
🌸 Meet Jenny – Your Lash & Permanent Makeup Artist at Blink By Jenny Lash & Brow Studio Hi! My name is Hien Pham, but everyone calls me Jenny 💕 I’m a dedicated Licensed Lash Artist & Permanent Makeup Artist based in Jacksonville, FL with a passion for enhancing natural beauty and helping every client feel confident, radiant, and effortlessly beautiful. My beauty journey started years ago with Permanent Makeup, where I developed my passion for creating natural-looking brows and enhancing facial features. After continuing to grow my skills in the beauty industry, I’m excited to bring my PMU services back with advanced techniques, updated knowledge, and a focus on soft, modern, natural results. With years of hands-on experience in eyelash extensions, I specialize in customizing each set to match your unique eye shape, lifestyle, and desired look — from Classic, Hybrid, Wispy, Volume, Anime, to UV Lash Extensions. My services include: ✨ Lash Extensions ✨ Korean Lash Lift ✨ Brow Enhancement ✨ Ombre & Nano Brows ✨ Lip Blush ✨ Permanent Makeup Services At Blink By Jenny Lashes & Brows Studio, my goal is simple: ✨ Deliver beautiful, natural results ✨ Maintain the highest standards of hygiene & safety ✨ Provide personalized care for every client Your beauty is in good hands. I can’t wait to help you wake up feeling confident and beautiful every day 💕 • INSTAGRAM: @blink_by_jenny_jacksonville @jennypermanentmakeup • EMAIL: saingoctramy@gmail.com • CONTACT: (316)2362988 • ADDRESS: 6100 Greenland Rd suite 303, room #4, Jacksonville FL 32258 ------------------------------------ ***PLEASE READ ALL INFORMATIONS & POLICIES BELOW BEFORE BOOKING YOUR APPOINTMENT*** DEPOSIT POLICY ••• A Non-Refundable/Non-Transferable deposit is required to secure your appointments. The deposit will be applied toward the procedure fees on the day of your appointment. CONFIRMATION & REMINDER ••• As a courtesy, we will send you a text CONFIRMATION 4 days prior to appointment, an email/text REMINDER 3 days and 1 day prior to appointment. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, misses appointments and the cancellation fee. CANCELLATIONS/NO SHOWS ••• We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee. ••• Keep in mind that when you forget to cancel your appointment. We can not fill that slot and clients on the waiting list miss the opportunity to take services. ••• You must arrive NO LATER THAN 15 MINUTES from your schedule appointment time. After 15 minutes, your appointment will be considered as "NO SHOW" and result in forfeiture of your booking fee. RESCHEDULING POLICY ••• Reschedule can be done at MAX 2 times. If you must reschedule, please allow at least 2 days of advance notice. Anything within that 2 days before your schedule appointment, you will not be able to reschedule and your deposit will be forfeited. A new deposit will be required to make an appointment. HOW TO RESCHEDULE ••• You may reschedule your appoitnment via the confirmation email/text you receive or you can contact by email at saingoctramy@gmail.com or by phone at (316)2362988. NO GUEST POLICY ••• Please refrain from bringing guests with you to your appoinment due to cross contamination and interruption. The Studio is small and does not allow for extra people not getting services. ••• In case you need to translate for a family member, please let me know before your appoinment. TOUCH UPS POLICY ••• All touch ups are done only for EXISTING CLIENTS ONLY. If you book this service and are not existing clients, you will be charged a new set of Brows Fee. CORRECTION POLICY ••• For all previous work done by another artist (Tattooed or microbladed,...), please send CLEAR photos of your bare brows to 3162362988, email or direct message @blink_by_jenny_jacksonville or @jennypermanentmakeup on Instagram. There are some previous work that cannot be corrected so please make sure you send a photo of your brows prior to your appointment to avoid being cancelled! THANK YOU SO MUCH FOR YOUR UNDERSTANDING -------------------------------------------------- Please read the DISQUALIFICATION LIST below prior to the booking: • Anyone under the age of 18 • Anyone allergic to anesthesia, pigmentation and makeup • Anyone who is currently pregnant, breastfeeding or lactating • Anyone diabetic • Anyone who is sick: Covid, cold, flu, etc... • Anyone with glaucoma and/or taking blood thinning medication • Anyone taking steroid medications (i.e. Accutane) • Anyone who has cancer and/or is undergoing chemotherapy and radiotherapy • Anyone who has been treated with radiotherapy or chemotherapy in the last 45 days •Anyone with skin diseases such as rashes, eczema, psoriasis, keloid, or hypertrophic scarring on and around the treated area •Anyone with transmittable blood diseases (ex: HIV, AIDS, Hepatitis, etc.) • Anyone with bacterial or viral infection •Anyone with undiagnosed skin conditions, rashes, blisters on and around the area to be treated •Anyone with high blood pressure or mitral valve disorder •Anyone who had botox work done within the last 4 weeks prior to your appointment •Anyone with healing disorders • Anyone who is hemophiliac •Anyone with a present open wound on and around the area to be treated • Anyone epileptic or who has experience faint spells or seizures • EYELINER CLIENTS: Keloids, spider veins, fresh scars around the eyes, blisters, allergics. ***If you have any questions or concerns regarding a possible condition that may disqualify, please contact your healthcare provider*** . PRE-CARE INSTRUCTIONS IMPORTANT NOTES Avoid booking on your menstrual cycle if possible as it can increase your pain. The brows/lips must be free of all irritations including eczema, pimples, bruises, open wound, psoriasis, etc. Reschedule if you're sick with a cold, flu or viral/bacterial infection. --->>>EYEBROWS precare instructions: To achieve the best results, it is essential that you understand and follow the pre-care instructions. This process can take up to 4 weeks. 4 Weeks Prior Botox & Fillers must be done at least 4 weeks before or after your appointment. Discontinue Glycolics, Retin-A or Retinol products 4 weeks prior to your appointment. No Anti-aging and/or Anti-acne products No Surgery of any kind. 1-2 Weeks Prior Avoid sun and tanning bed 1-2 weeks prior to appointment No facial or chemical peels 2 weeks prior to appointment. Avoid waxing or tinting 1 week prior to appointment. Exfoliate the area to prep your skin for the procedure. 48-72 Hours Prior Avoid blood thinners such as Ibuprofen, aspirin, Aleve, NSAIDS, vitamin E, fish oil or vitamins unless medically necessary 48-72 hrs prior to your appointment. Avoid smoking any substances for 48hrs prior to your appointment. 24 Hours Prior Avoid working out 24hrs prior to your appointment. Avoid ALCOHOL or CAFFEIN 24hrs prior to your appointment. This will prevent any excess bleeding, oozing and minimizes swelling during the procedure. On the day of your appointment Feel free wear your makeup if you choose to provide an idea of your desired color and shape. We provide thorough mapping and measurements to create the perfect brow shape for your face. --->>> LIP BLUSH and NEUTRALIZATION precare instructions: *** ***PLEASE READ!! *** *** If you've had any history of cold sores / blisters / herpes (even as a child) or if you're unsure, you must have your physician prescribe you with Zovirax, Valtrex 3-5 days or L-Lysine 1000mg 3-5 days prior to your appointment or get medication from your doctors 3-5 days prior and 3 days after the procedure and repeat on all visits*** Exfoliate & moisturize your lips with lip scrub and Aquaphor 3-5 days prior to the procedure. Avoid fish oils, Advil, Vitamin E or any other blood thinning medications for at least 1 week. Avoid coffee and alcohol 2 -3 days prior. If you have previous lip fillers, you must wait a minimum of 4 weeks in order to get lip blush. Hydrate with water. --->>> EYELINER ENHANCEMENT precare instructions: Avoid Glycolics, Retin-A or Retinol products 4 weeks prior to your appointment. Avoid have Botox 4 weeks prior to your appointment (can symmetry). Avoid drink alcohol, coffee, teas 24 – 48 hours prior to your appointment. Avoid Perm or Tint your lashes 1 week prior to your appointment. Ensure lash extensions have been removed completely. Avoid tan 2 weeks prior or have sunburned face. Avoid facial/peel 2 weeks prior to your appointment. Avoid work out the day of the procedure (excessive oils in the skin can prevent the pigment from retaining). Try to get a good night sleep before your treatment. Hydrate with water. 2. AFTER-CARE INSTRUCTIONS --->>>EYEBROWS aftercare instructions: The Ombre Brows After-Care (Healing stages process) can take 7-15 days but varies from person to person. Here's how the daily after-care looks like: FIRST DAY CARE: Please remove excess lymph fluid from your eyebrows with a clean tissue/Q-Tip. You can GENTLY clean your brows with WATER WIPES, then apply ointment using a clean Q-Tip or your fingertips 2-3 times a day. DAILY CARE: Do not splash water on your brows. Use Water wipes or use a round cotton, wet it with distilled water then very lightly wipe over your brows, then apply ointment using a clean Q-Tip or your fingertips 2-3 times a day, throughout the healing process until brows are completed peeled (ABOUT 7-12 DAYS). You will notice brows flaking, scabbing and itching (in the first 4-12 days) is common as the skin heals. Never try to rub, touch, scratch or remove the scab, to avoid pigmentation loss, infection or scarring. In the shower, just wash your body and keep your head (brows) away. AVOID FOR 2 WEEKS: No exercising until brows are completed peeled (to avoid sweating). Avoid Retin-A, AHA, Glycolic Acids, exfoliants and anti-aging products on your treated area. No sunlight and tanning beds for 2 weeks Do not wax, peel or laser hair removal treatment around your enhancement No hot tubs, sauna, pools, and the sea during the entire healing process No Brows makeup up during healing time No facial treatments until brows are completed peeled. After the healing process is compelte: take care of your brows by using sunscreen or moisturizer. WHAT TO EXPECT DURING HEALING PROCESS (estimated timeline below): Day 1-3: Brows look darker, thicker (swollen) and sensitive. Don't worry, the color will fade ove the next week. Day 4-7: Brows will begin to scab/flake and patchy. do not panic! Day 8-14: Brows are completely peeled & color seem very faint/light. Day 15-35: Color comes back, starts to resurface and darken. As this point, you can decide if there is anything you want to add or change. --->>>LIPBLUSH after care instructions: Apply light pressure on lips with a clean tissue to remove any lymph. Apply ointment on lips several times a day. Keep lips moist at all times. No kissing, rubbing or friction on treatment area. Avoid oily, spicy and heavily seasoned food and drink with a straw. After every meal gently rinse and clean lips with water and pat dry, then re-apply ointment. Do not pick or rub your lips and let the peeling happen naturally. Continue keeping your lips moist! ***DURING all 14 days post treatment: AVOID Increased sweating. AVOID Practicing sports. AVOID Smoking. AVOID Swimming. AVOID Hot sauna, hot bath, or Jacuzzi. AVOID Sun tanning or salon tanning. AVOID Exposure to UV/UVA Rays or chemicals. AVOID Any laser or chemical treatments or peelings, and/or any creams containing Retin-A or Glycolic acid on the treatment area. AVOID Picking, peeling, or scratching of the treatment area. AVOID Drinking alcohol in excess, as it may lead to slow healing of wounds. NO makeup on the treated area until completely healed. WHAT TO EXPECT DURING HEALING PROCESS (estimated timeline below): Day 1: Swelling, tenderness, and high color intensity. Don’t panic – this is normal and it will subside. Day 2: Less swelling, more tenderness, and a lot of dryness. Don’t touch your lips! Apply the ointment. Day 3-7: Lips will begin and end the process of peeling, and color will lighten by 30%-50%. Do not pick or rub your lips and let the peeling happen naturally. Continue Keep lips moist! Week 2: Lips are done peeling, color is light. You may return to normal routines. Lips will continue to heal, up to 6 weeks. Every week more color will surface/darken. Keep lips moist! Week 6-8: Your lips are healed and you're feeling unstoppable!!! Just add some lip gloss and go! In most cases it requires two treatments to complete the lip transformation. --->>> EYELINER ENHANCEMENT aftercare instructions: Do not pick, rub or peel off your scabs, to avoid bald spots, scars, or infection. Do not let the area dry out completely, since this can cause scabbing and cracking of skin surface. Keep your hair away from your face. No makeup on the treated area for 7-10days Do not use mascara until outer healing is completed. Avoid sleeping on your face, use a fresh pillowcase. Avoid swimming, sauna, hot tubs for the first 7-10days. Avoid excessive rinsing and hot water on the treated area. Do not wear contact lenses at least 24 hours. Do not dye, perm, or use an eyelash curler for 2 weeks. Eyes will be puffy and swollen for a few days. Eyes may feel dry or irritated. No eyelashes serums or growth stimulation, those products might cause pigment migration.
CANCELLATION POLICY
**PLEASE READ ALL INFORMATIONS & POLICIES BELOW BEFORE BOOKING YOUR APPOINTMENT*** DEPOSIT POLICY ••• A Non-Refundable/Non-Transferable deposit is required to secure your appointments. The deposit will be applied toward the procedure fees on the day of your appointment. CONFIRMATION & REMINDER ••• As a courtesy, we will send you a text CONFIRMATION 4 days prior to appointment, an email/text REMINDER 3 days and 1 day prior to appointment. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, misses appointments and the cancellation fee. CANCELLATIONS/NO SHOWS ••• We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee. ••• Keep in mind that when you forget to cancel your appointment. We can not fill that slot and clients on the waiting list miss the opportunity to take services. ••• You must arrive NO LATER THAN 15 MINUTES from your schedule appointment time. After 15 minutes, your appointment will be considered as "NO SHOW" and result in forfeiture of your booking fee. RESCHEDULING POLICY ••• Reschedule can be done at MAX 2 times. If you must reschedule, please allow at least 2 days of advance notice. Anything within that 2 days before your schedule appointment, you will not be able to reschedule and your deposit will be forfeited. A new deposit will be required to make an appointment. HOW TO RESCHEDULE ••• You may reschedule your appoitnment via the confirmation email/text you receive or you can contact by email at saingoctramy@gmail.com or by phone at (316)2362988. NO GUEST POLICY ••• Please refrain from bringing guests with you to your appoinment due to cross contamination and interruption. The Studio is small and does not allow for extra people not getting services. ••• In case you need to translate for a family member, please let me know before your appoinment. TOUCH UPS POLICY ••• All touch ups are done only for EXISTING CLIENTS ONLY. If you book this service and are not existing clients, you will be charged a new set of Brows Fee. CORRECTION POLICY ••• For all previous work done by another artist (Tattooed or microbladed,...), please send CLEAR photos of your bare brows to 3162362988, email or direct message @blink_by_jenny_jacksonville or @jennypermanentmakeup on Instagram. There are some previous work that cannot be corrected so please make sure you send a photo of your brows prior to your appointment to avoid being cancelled! THANK YOU SO MUCH FOR YOUR UNDERSTANDING ‼️‼️EYELASH EXTENSIONS POLICY‼️‼️ The Policies listed below have been put in place to help you have the best experience possible. If you still have questions or concerns,don’t hesitate to contact us – it would be our pleasure to assist you. • BLINK BY JENNY GUARANTEE o We guarantee our work. If you experience any concerns with the service you received, please let us know within 48 hours. If your lash extensions shed 30% or more within the first 48 hours, we will fix them at no extra charge to ensure your satisfaction. This complimentary fix is our way of standing behind the quality of our work and making sure you leave happy. • CANCELLATIONS or NO SHOW We require at least 48 hours’ notice to cancel or reschedule your appointment. Appointments cancelled within 48 hours of the scheduled time will be charged 50% of the service fee. Clients who fail to show up for their appointment without notice (“No Show”) will be charged 50% of the service fee. We accept cancellations via phone, text, email, or in person. • LATE POLICIES o ARRIVING LATE FOR APPOINTMENT ▪ Please notify us if you are running late for your appointment. Failure to do so may result in your service being altered to fit remaining time available. ▪ If you are at least 15 minutes late hand haven’t heard from you, your appointment will be treated as a NO SHOW and fees may apply. • PAYMENTS o We accept Visa, Mastercard, AMEX, Debit and Cash. Chequesare not accepted. • REFUNDS o We do not offer refunds on services. We do however, offer a BLINK BY JENNY Guarantee on all of our services (see Guarantee Policy). If you experience an allergy and are unable to wear the eyelash extensions applied, we will remove them free of charge and may offer a voucher for another service. Please see our ‘Allergies Policy’ for more details. • EXCHANGE OF RETAIL o For sanitary reasons, products with a broken seal cannot be returned. • ALLERGIES o If you experience an allergic reaction to any of the products used during a service, please contact us immediately for assistance in assessing the situation. If you’ve experienced allergic reactions to eyelash extensions in the past and think you may have an allergy to our products, please let us know before your appointment. A patch test can be administered prior to the appointment. Simply phone or email us with this request. *Refunds are not given for allergic reactions; however, we will remove the lashes free of charge. Eyelash adhesives contain cyanoacrylates. See our refund policy.